• Ordering from Europe? We have removed the UK tax from our products, please check your local taxes and fees
  • COLLECT FROM STORE available during lockdown – Ring the bell to pick up
Previous Alert Next Alert

Delivery & Returns

UK orders usually take 3-5 working days, if in stock. For international orders please allow 10-15 days. International Orders are currently taking considerably longer due to the Worldwide Pandemic.

UK orders are usually sent Royal Mail Tracked 48, you should receive an email and SMS from Royal Mail advising delivery status.

Overseas orders are usually sent using Royal Mail “International Tracked”, or by UPS, Fed-Ex or Parcelforce some services may require a signature on delivery; should nobody be available to sign the delivery agent will leave a card advising of how to receive your delivery.

International Orders may attract local duty, taxes and administration fees, please check your local tax office for any import fees/taxes which may be levied.

Delivery Charges

SPEND

UK

Europe

REST OF THE WORLD

Up to £35.00

£4.79

£8.95

£12.49

£35.01 – £60.00

£5.79

£12.49

£18.49

£60.01 – £100

£8.95

£16.49

£22.49

£100.01 Plus

£10.00

£20.00

£31.49

Collect From Store

£0.00

N/A

N/A

General Returns

We operate a no-quibble returns policy and if you return an item (non-academic) within 30 days of receipt, we’ll give you back the amount you paid for the item or offer an exchange, whichever you prefer. When returning goods which you bought using a discount or offer, we will adjust the refund accordingly. We strive to process your return within seven days of receipt of the return.

Returns should be sent to our Cambridge Store:

Ryder & Amies
Customer Services
22 Kings Parade
CAMBRIDGE
CB2 1SP

 

Robe/Academic Wear Returns

Unfortunately we do not offer refunds on academic robes, we may offer an exchange at the discretion of management.

 
x